Terms and Conditions

The following Terms and Conditions of use, legal restrictions, and privacy policy (“Terms and Conditions”) apply to the content and any use of this website (referred to hereafter as the “site”), including any of the services available on or through the site. Please read carefully all the Terms and Conditions before using this site. By using this site, you expressly agree to these Terms and Conditions, and agree that these Terms and Conditions supersede the Term and Conditions of use related to this site in any private agreement, whether written or oral. If you do not agree to these Terms and Conditions, do not use this site.

These Terms and Conditions supplement the applicable provider, client and member contracts, policies and benefit plans and represent the complete agreement between the parties concerning the subject matter hereof. Slimwell may modify these Terms and Conditions at any time by publication on this site. Your continued use of the site following notice of any such modification will be conclusively deemed to constitute acceptance of the revised terms of these Terms and Conditions. Neither the course of conduct between the parties nor trade practice shall act to modify any provisions of these Terms and Conditions. Failure to insist on strict performance of any term of these Terms and Condition will not operate as a waiver of subsequent default or failure of performance. No waiver of any term of these Terms and Conditions will be valid unless in writing and acknowledged in writing or electronically by both parties.


The content in this site is provided for lawful purposes only. Unless otherwise stated herein:

  1. Permission is given to view, print and use the content in this site only for your personal, non-commercial home use, provided that no copyright, service/trademark, or other proprietary notices which accompany any such content are deleted or changed;
  2. Use of the content in this site for any other purpose violates Slimwell’s intellectual property rights; and
  3. Nothing in this Site will be construed as conferring any license for any Slimwell or any third party’s intellectual property rights.

Restrictions on use of materials

Content in this site may not be copied, reproduced, transmitted, displayed, downloaded, uploaded, posted, distributed, rented, sublicensed, altered, stored for subsequent use, or otherwise used in whole, or in part in any manner without Slimwell’s prior written consent.

Privacy Policy

Your privacy is very important to us. Thus, Slimwell carefully guards your confidential, individual-identifiable information (commonly referred to as your “personal information”). Personal information includes information that identifies you, such as your name, address, telephone number, e-mail address, social security number and date of birth, and information related to your health status, such as pharmacy and medical claims data, when coupled with one of the identifiers. Slimwell obtains your personal information through its administrative, clinical management, network services and various services related to health plans, insurance policies and workers’ compensation claims (what we call “health benefits services”), through corporate activities (such as investor and public relations), and also when you send it to us (through this site or otherwise). We limit our collection and use of information to the minimum required to deliver and inform you about health benefits services.

Because maintaining your trust is a fundamental part of our business, we protect your personal information through a combination of security mechanisms: We use non-published URLs , logins and passwords for certain sites where authentication of online users is essential; We require any organization that provides services to Slimwell to maintain the confidentiality of your personal information, and reserve the right to audit them for compliance. We provide training to our employees in the proper handling of personal information, and limit access to employees who have a legitimate need-to-know. Please note that Slimwell does not guarantee the confidentiality of any communication or material sent to/from Slimwell through this site. Slimwell undertakes to comply with all health information privacy laws that apply to us. Consistent with our respect for you and your privacy, we will not use or share your personal information for purposes other than treatment. Slimwell will also use your personal information to provide health benefits services and related quality assessment, regulatory and mandatory legal activities, as well as to contact you periodically about our available services. If you do not wish this periodic contact, please call or write to Slimwell about your wishes. Slimwell does not sell, lease or license your personal information to other companies. Slimwell may, in its sole discretion, use what is known as “cookie” technology.

This technology installs a small amount of information on the website user’s computer to permit the website to recognize future visits using that computer. Cookies enhance the convenience and use of the website. For example, the information provided through cookies is used to recognize you as a previous user of the website (so you do not have to enter your location preference every time), to offer personalized web page content and information for your use, to track your activity at the website, to respond to your needs, and to otherwise facilitate your website experience. You may choose to decline cookies if your browser permits, but doing so may affect your use of the website and your ability to access certain features of the website or engage in transactions through the website.

We may use web beacons or pixel tags to compile tracking information reports regarding website user demographics, website traffic patterns, and website purchases. For our own research purposes we may link tracking information with personal information voluntarily provided by website users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Privacy Policy.

Portions of this site and services may also use analytical tools (collectively, “Analytical Tools”) that are operated by us and third party providers, such as Google Inc., which may use cookies, scripts and similar means for the purpose of collecting information and analyzing the usage of this site. Information collected using Analytical Tools will be transmitted and stored on servers located outside of Canada, specifically in the United States. The third party providers of Analytical Tools may also transfer this information to other third parties (such as governmental authorities) where they are required to do so by law, or where such third parties process the information on their behalf. As some Analytical Tools rely on cookies to perform their functions, you can prevent Google Analytics from recognizing you and avoid having your usage data collected on return visits to this site by disabling cookies on your browser.

Use of this site is also subject to additional Terms and Conditions. Please read carefully before using.

Medical Care Policy

We respect the patient’s right to participate in making decisions about his or her medical care. We will talk openly with the patient about his or her care. The patient’s care will be guided by the best medical practice. While the patient will be asked to participate in medical research studies, participation is voluntary. The patient’s medical needs have priority over the objectives of any research study.

We encourage patients to designate someone to make decisions for them, if they are unable to make decisions for themselves.

If a patient’s condition reaches a point where recovery is not realistically possible, we will not recommend treatments that prolong suffering. We will make every reasonable effort to keep the patient comfortable and without pain.


Slimwell does not approve refunds once product has been issued for health concerns.

*Individual weight loss may vary. Call for details. Compliance with our program is required.